What is ScriptCaller and what is it for?
ScriptCaller is a cloud service for creating scripts for phone calls. Your capabilities include:
Creating and editing sales scripts in a simple and multifunctional visual editor.
Calling according to scripts, filling in necessary client information, leaving comments, and assigning tasks.
Flexibly configuring employee roles for service operation. If you have many employees - creating groups and configuring their rights.
Integrate with different CRMs - Zoho, Pipedrive, Bitrix24, Hubspot, Kommo, and make calls directly from the entity card in CRM.
Transmit customer data and information from your own CRM card with automatic retrieval of updated data after the conversation using Web-hooks.
Viewing and analyzing reports on calls using various filters.
Our service is just starting its work and for the period of formation until July 30, 2024. We GIVE ALL CLIENTS with teams of up to 5 people free access to the service!
Test the service, work with scripts, it is important for us to receive feedback from you about the operation of our system in order to promptly resolve issues that arise.
In the very near future we will begin integration with the CRM systems. If you have your own CRM or website with a call center, write to us in the chat or email support(@)scriptcaller.com - we are ready for cooperation!
Visualization of ScriptCaller Service Capabilities
To create a script in the constructor, no knowledge of code or programming skills is required. You can implement a scenario of any complexity using a convenient visual constructor. Change the scale, position of nodes, move them individually or in groups - everything is convenient and easy to use.
A convenient call window for operators - the ability to quickly create a comment or task, send a webhook to the server automatically when necessary events occur, the ability to fill in customer data with automatic transfer to your server or CRM.
Flexible access rights configuration for employees and groups of employees. You decide who among the employees can create scripts, make calls, and who can handle payments or personnel management.
Send customer data from your CRM to the call and receive them back with changes using a webhook. Receive webhooks for various events, at any time, at any stage of the conversation. Inter-server notifications allow receiving a response from your server and displaying data in the call for the operator's prompt reaction to customer inquiries.
Utilize our wiki section to make creating sales scripts in the ScriptCaller service and making calls based on them easy and effective. We have strived to consider all possible nuances and aspects of working in the service. We wish you success in your endeavors and business endeavors!
Benefits for the Company when implementing ScriptCaller
Time savings on employee training
Introduces a new employee to the product or service during the testing process.
Allows for quicker mastery of effective communication methods and learning best practices in sales.
Call data analysis can be used for staff development, based on real scenarios.
Access to visual and informative call reports
You can see analytics by working day, script, call goal achievement, which helps optimize workflows, improve business metrics, and increase efficiency and productivity.
Call report helps debug "broken" scripts, thus improving communication quality with customers and increasing sales.
Call analytics identifies potential problems or unsuccessful moments in customer interaction, allowing the business to react promptly and resolve them.
Improvement in customer service
Standardization of calls and use of scripts help create a unified and high-quality customer experience. This is especially important for companies where a high degree of professionalism and service standards are essential.
Studying reports can help identify trends in consumer behavior, allowing businesses to better meet the expectations of their audience.
Analysis of call reports can help optimize advertising campaigns, identify the most effective traffic sources, and allocate budget to maximize conversion.
Tariffs for ScriptCaller - nothing extra
We value your budget and offer a unique payment model: pay only for the number of employees you actually need, without overpaying. Now your budget works for you, not the other way around.
For teams of over 20 people, we are ready to discuss individual terms upon request.
Start trial
Cost per manager
0 $
Employees
4
Cost per 1 employee
0 $
Duration
One-time 15 + 15 days*
Individual
Cost per manager
0.5$/day
Employees
not included in the tariff
Cost per 1 employee
-
Duration
30 days
Team+
Cost per manager
0.5$/day
Employees
∞
Cost per 1 employee
0.3$/day
Duration
30 days
* - Upon completing the questionnaire based on the results of the first 15 days
* - Start trial without entering credit card details
We offer discounts for those who are ready to use our service on a long-term basis. Pay for 3, 6, 9, or 12 months in advance and get even more favorable conditions.
Feedback with ScriptCaller
Interested in special conditions or need additional functionality? Write to us in the chat or fill out the feedback form located below, we are ready for cooperation.